Reinaldo Olavarria
Rodriguez
614 Gaslight Trail, Wendell, North Carolina 27591
919-400-8046 (Best Number to Call And Text)
919-930-8991
(Fax)
SKILLS
·
Excellent
Ability to Work with the General Public; meet, greet, and provide services in a
professional manner.
·
Special
Populations Skills with providing services to Mentally and Physically Disabled,
and, working with the Latino/Hispanic Populations.
·
Excellent
Computer Skills, a computer and gadgets geek, on Advanced Level beyond the
standard user. That includes skill in
the advanced use of applications for work like MS Office Suites; smartphone
tech savvy, apps, and use of tablets, etc; steamers and projection.
·
Excellent
Team Player and Building Skills; coworkers always call on me to help.
·
Excellent
Office Skills, Writing, Processing, Filing, Faxing, Scanning, etc.
LANGUAGES
·
English
a 100% proficiency.
·
Spanish
on Intermediate Reading, Writing, and Speaking Skills.
EDUCATIONAL
DEGREES AND ATTENDANCE
02/1995
to 02/1997 Political
Science/Master of Arts
CUNY Brooklyn
College, Brooklyn, NY
06/1987
to 02/1995 Puerto Rican
Studies/Sociology/Bachelor of Arts
CUNY Brooklyn
College, Brooklyn, NY
10/2014
to 07/2015 Courses towards
Theology and Masters in Public Policy
Liberty
University Online, Lynchburg, VA
04/2012
to 03/2013 Courses towards
Juris Doctorate in Law
Concord
Law School Online of Kaplan University
Los
Angeles, California
04/2011
to 03/2012 Courses towards
Juris Doctorate in Law
Taft Law School, Santa Ana,
California
02/1998
to 10/2001 Education
Courses/Professional Teaching License
NYC
BD OF ED/United Federation of Teachers, New York, NY
10/2000
to 10/2001 Course toward
Bachelors in Theology
New
York Theological Seminary School, New
York, NY
PROFESSIONAL
CERTIFICATIONS
June 2008 to January 2010 Foster Home Licenser
MAPP
Certified Trainer
NC
Department of Health and Human Resources
Raleigh,
NC
March 2007 to June 2008 Loves Cradle
Certification/Group Facilitator
NC
Cooperative Extension/UNC School of Social Work
Durham,
NC
August
2006 to May 2008 Qualified
Professional
NC
Department of Health and Human Services
Raleigh,
NC
October 2003 to November 2005 Child Welfare Certification/Pre-Service
NC
Department of Health and Human Resources
Raleigh,
NC
March 2002 to July 2003 Family
and Children’s Medicaid and Food Stamps Eligibility Determination Certification
NC
Department of Health and Human Resources
Raleigh,
NC
02/1998
to 10/2001 Occasional
Per Diem Teaching License
NYC
Board of Education
Brooklyn,
NY
RELEVANT
EMPLOYMENT HISTORY IN NC
03/2007 to 01/2010 SOCIAL WORKER II;
AND LATINO COUPLES
GROUP FACILITATOR
Durham County
Government
Durham, North
Carolina
Primary
duty was licensing foster home and ensuring ongoing compliance with DSS
standards and expectations.
·
Crisis
and Group Team member for CFT’s and Treatment Team Meetings for Children and
Parents.
·
Site
visits for home inspections and compliance with NC State Foster Home Licensure
Standards.
·
Licensure
forms and paperwork review and submission to the state for processing.
·
Ensured
ongoing compliance with licensure standards for foster parents.
·
Group
facilitation and presentation of Love’s Cradle curriculum for couples with
newborns [while working part-time for NC Cooperative Extension and UNC School
of Social Work].
·
Collaborated
with mental health and child and family teams to make sure children had the
services they needed (tutoring, mental health therapy, visitations, IEP, and
early intervention) and were appropriated assessed with reference to their
level of functioning and needs.
·
Worked
weekends and evenings as needed; “set up rooms, provided food, and set up
presentation equipment” for MAPP training and group meetings.
·
This
position listing included a lateral move from part-time to full-time work and
working with the UNC Social Work Collaborative.
04/2008
to 06/2008 QUALIFIED
PROFESSIONAL
Visions of Hope,
LLC
Raleigh, North
Carolina
Primary
duty is provision and supervision of mental health case management services for
adults and children.
·
Intensive
training of Para-Professionals and Associate Professional: assisted them with writing
their progress notes and guided them with service delivery for consumers for
billable services.
·
Processed
and completed referrals to company by working with IPRS funded consumers
receiving services from Wake County Human Services through their mental health
treatment teams.
·
All
QP services target and serve the same Adult and Children populations with same
services, therefore, they need to be considered the same, the earliest position
has the most details.
09/2007 to 10/2007 QUALIFIED PROFESSIONAL
Triumph, LLC
Raleigh, North Carolina
Primary
duty is provision and supervision of mental health case management services for
adults and children, but an additional component was supervision of Hispanic
Division.
·
Collaboration
and referral specialist with Wake County Human Services by accepting and
processing their referrals and responding in a crisis manner. Most of the referrals came from the Wake
County Crisis and Assessment Center.
07/2007
to 08/2007 LEAD IN
HISPANIC OUTREACH FOR 5 COUNTY BASIN,
A+ Absolute Care
Henderson, North
Carolina
Primary
duty is provision and supervision of mental health case management services for
adults and children, but an additional component was supervision of Hispanic
Division they tried to create.
·
Remote
mental health case manager in the 5 County Basin as a Qualified Professional. A
lot of start up work to establish consumers for services and travel.
·
Same
duties as QP position herein listed.
12/2006
to 07/2007 INTERIM LEAD OF
HISPANIC DIVISION
Therapeutic
Strategies
Garner, North
Carolina
Primary
duty is provision and supervision of mental health case management services for
adults and children, but an additional component was supervision of Hispanic
Division that had suffered mismanagement.
·
As
a Qualified Professional, I took on the lead role to process and establish new
consumers for mental health case management services. This was a temporary transition from just
being a Qualified Professional to taking a temporary lead position.
·
Performed
home visits throughout Wake and Durham Counties to verify client base.
·
One
main component of this position was Quality Assurance because previous lead had
generated false clients and improperly identified consumers for services.
08/2006 to 03/2007
QUALIFIED PROFESSIONAL AND
CHAIRPERSON FOR QUALITY ASSURANCE
Empowered
Counseling Services, LLC
Raleigh, North
Carolina
·
Mental
health case manager that included the supervision of Associate Professionals
and Para Professionals.
·
On
Call for Mental Health Emergencies and responded at all times of day.
·
Quality
Assurance and outreach and recruitment for community campaigns.
·
Established
consumers for services including billing insurance and requesting and receiving
authorization for services.
·
Adult
services in QP positions include working with Adult Protective Services, CAP,
Medicare, Medicaid, CNA, VNS, subsidized housing and performing task from start
to approval like completing applications (gathering documents, scheduling
appointments, transporting to appointments, and ensuring certification and
recertification for services) for services like food stamps, Medicaid, section
8, senior housing, transitional housing, domestic violence, victim services, and
emergency aid, etc. Institutional and
hospital discharge planning.
·
Children
services included Early Intervention Services, IEP, Special ED, LD, DD, ADHD,
ADD, BED, tutoring, sports and recreation.
Also, the bulk of the work often dealt with working with Children
Protective Services and Child Placement Services. Lastly, some children had to be transitioned
from institutional care like mental health facilities, group homes, and
youthful offender jails.
·
Please
refer to this listing of QP services for all QP positions, New Dimensions,
CEVIF, and PCMH, etc. And note, the CPS
positions have similar duties as QP.
06/2006
to 01/2007 CUSTOMER
SERVICES REPRESENTATIVE
Blockbuster Video
Raleigh, North
Carolina
Primary
duties was cashier and customer services representative.
·
Handled
money as a cashier, opened and closed member accounts, sold videos and
merchandise, and exchanged merchandised. Kept customer records
confidential. Provided detailed
information about movies.
·
POS
credits, debits, and payments.
09/2006 NIGHT
RESERVATIONS CLERK
Motel 6
Raleigh, North
Carolina
Primary Duty Night Clerk
·
Monitored facility for safety of Guests.
Registration and Check-In/Check-Out processing for guests. Payment processing
and reconciliation of accounts.
07/2006
to 10/2006 INDEPENDENT
CONTRACTOR
Raleigh, North
Carolina
Primary Duties is ADA Compliance Consultant
·
Surveyor of commercial properties for
compliance with the American with Disabilities Act. Surveying includes
pictures, measurements, and meeting with administrative staff of facilities to
assess accessibility. Drafted building reports for contracted companies. This
was a sub-contract employment with the Alliance Center for Independent Living.
03/2002
TO 11/2005 HUMAN SERVICES
SENIOR PRACTIONER
CLINIC
ASSISTANT
ECONOMIC SERVICES
CASE MANAGER
Wake County Human Services
Raleigh, North Carolina
Primary
Duty is Foster Children Placement Specialist and Family and Children Food
Stamps and Medicaid Case Manager
·
Treatment Team of Child Protective
Services: case management for families
involved with Child Protective Services. Facilitate Child and Family Team, Team
Decision Making, and Pre-petition Team meetings. Responsible for risk
assessments and case decisions to be used in the development of case plans.
Home visits dependent upon risk levels and safety assessments.
·
Foster Care Worker for Child
Placement Services ITAP Unit: case management services for families and
individuals in foster care. Court appearances, home visits, visitations, home
studies, safety assessments, risk assessments, strength and needs assessments,
dictations, court reports, field work and travel, information and referral
services, and other like duties.
·
Economic Self Sufficiency Case
Manager (03/2002 to 07/2003): determine eligibility for many State, Federal,
and County programs inclusive of Family and Children's Medicaid and Food
Stamps. Experience using Lotus Notes and County and State databases. North
Carolina Department of Labor designee for signing work permits. Medicaid
billing and payment facilitation, sent notices of coverage periods to hospitals,
provided Medicaid Identification information to providers, requested invoices
and medical records, verified medical needs for program purposes, and a host of
similar duties.
·
Clinic Assistant (03/2002 to
07/2003): triage incoming calls from
parents of patients. Schedule appointments, bill encounters, print labels,
organize charts, requests medical records, interact and meet the needs of
medical personnel inclusive of doctors and nurses, and patient registration
using AS400. Provided intake and reception coverage inclusive of greeting
visitors and directing patients to appropriate clinics and services.
08/2001
to 04/2004 BILINGUAL
INTAKE MANAGER AT SWSC
CLINIC
ASSISTANT
OVERNIGHT
RESIDENTIAL MANAGER
Urban Ministries
of Wake County
Raleigh, North
Carolina
Primary duty was
intake management at the shelter for men and night manager at a transitional
housing facility for people with mental illnesses.
·
Weekend
Sleep-In-Manager at the Harrington Transitional Housing Facility for Persons
Diagnosed with Mental Illness whom are transitioning to independent living in
the community. Administered medications
and happily assisted with adult daily living skills and symptom
management. Provided recreational
activities and support. Intervened when
residents decompensated. Responsible for
locking down the facility and ensuring consumer safety. Supervised residents in this transitional
housing facility of about 12.
·
Clinic
Assistant at the Open Door clinic.
Accepted calls for clinic appointments and translated for Hispanic
Consumers. Primarily reception duties
and patient intake.
·
Bilingual
Intake Manager at the South Wilmington Center for Men. Wanding and weapons check of guests. Intake of homeless dually diagnosed men using
the county databases. Medication
administration and administration of random drug screens (including
breathalyzer and urine tests). 55%
crisis management with the intervention of law enforcement and EMS (especially
when arrest warrants were effectuated). We were tested frequently for tuberculosis due
to high exposure to ill consumer and risk of Blood Bourne Pathogens
·
Basically,
keep working weekends until money was good at Wake County Human Services then
resigned.
·
Supervised
Guests of this facility that sometimes numbered over 250.
11/98
to 10/00 New Dimensions Family Center
Queens,
New York
Therapist/Office
Manager/Case Manager
The
center served children and adults needing forensic and case management
services. The population included MICA
clients and family with involvement in the Administration for Children
Services. Linked mentally ill clients
with community services to include basic services like accessing subsidized housing,
adult and children Medicaid Applications, etc.
Office Management including opening center during weekdays. Also, set up and maintained computer labs for
clients. Office management included
Medicaid billing and ordering supplies and oversight of worker billing. Supervised other employees in center (5). Also, had to be innovative in developing,
implementing, and documenting course and programs for participants, like
parenting skills courses. Adult and
children services include linkage with community based programs and services
like DV, victim assistance, subsidized housing, Medicaid, CAP services, Food
Stamps, SSI, CNA, and VA services, etc.
Most families had the involvement of the Administration for Children
Services and Brooklyn Child Services, etc, as well as adult protective
services. Employee Recruitment and
Retention. Provided court ordered
services and assessments. Some course
were coping skills and symptom management.
10/99
to 06/2000 Residential
Coordinator
La
Salle Street Residence II
Post
Graduate Center for Mental Health
New
York, New York
Oversight
of facilities operations in a transitional housing building in New York
City. That include mentally impaired
residents in MICA residents. Scheduled
and planned groups for residence.
Contracted for building repairs and maintenance. Prepared cases for audits and utilization
reviews. Tracked all center Medicaid
Billing and Services. Supervised 4 to 6 case
managers. This was an upper management
and operations position that included utilization reviews and ensure residents received
QP type services. Supervised residents
in this transitional housing facility. Supervised
about 20 Residents. Employee recruitment and retention.
02/99
to 9/99 Occasional
Per Diem Teacher
New
York City Board of Education
Brooklyn,
New York
Substitute
teaching at various school in the New York City area. One of the last assignments was West Side
High School for troubled youth as a social studies substitute teacher.
03/98
to 09/98 ESL and
Dual Literacy Full-Time Teacher for Pilot Program
Harry
Van Arsdale Jr. High School
New
York City Board of Education
Brooklyn,
New York
I
taught for the New York City Board of Education in at risk schools. As part of a limited time pilot program, I
taught English as a Second Language.
10/97
to 02/98 Domestic
Violence Shelter Case Worker
Center for the
Elimination of Violence in the Family
Brooklyn,
New York
Case
management at a shelter for domestic violence victims. Special focus on service delivery to Hispanic
women in transition with children. Victim
Services including Domestic Violence Services.
Focus on obtaining U-Visas for persons that were victims of crime. Supervised about 5 of about 20 families in
this shelter.
02/97
to 09/97 Supported
Housing Specialist
Queens Independent
Living Center
Queens,
New York
Social
worker for a supported housing program.
On-call duties including responding to resident crisis’ and
emergencies. Medicaid and State
Billing. Home visits and linkage/case
management/social worker services like those listed in all QP positions. This was a scattered site program designed to
deinstitutionalize persons with mental illnesses and have them return to the
community. Supervised about 16 residents
in this scattered site housing program in the community.
09/92
to 06/94 Librarian
Periodical
Processing Department
CUNY
Brooklyn College
Brooklyn,
New York
Periodical
binding and organization. Also, library
duty in the help desk at the library.
The main focus was to pull older periodicals out of the library and
prepare and ship them for binding.
Assisted with all other library functions as needed.
Other: Volunteer
Work included working at Universal
Temple Church of God in Brooklyn New York, as a combined Church Secretary/Office Aide, Audio
Technician and Maintenance Person (from 1985 to 2000). Additionally, SOFEDUP, Student Organization For Every Disability United for
Progress, as Vice President for
several years to include 504/ADA and accessibility work with a focus on
Adaptive Technology for the Disabled and Disability Student Services (from 1989
to 1997) [CBO that worked hard to service the special disability population and
veterans]. Finally, in November of 1998,
Founder of JFA Social Services, and ran the company until 2002 [Individual and
Family Forensic Work like QP services].
EXTRACURRICULAR ACTIVITIES:
Sports: Basketball, Power Hockey, Sled Hockey, Table
Tennis, and Deer Hunting.
Computers: Computer repair for people. Laptops, Desktops, Tablets, etc. You break
it, I fix it.
Church: Mainly through Divorce Care, AWANAS, and
Hispanic Ministry and Outreach at Colonial Baptist (Cary, NC), Hephzibah
Baptist Church (Wendell, NC), and Casa De Dios (Wilson and Rocky Mount, NC)
References
Are Attached
614
Gaslight Trail
Wendell,
NC 27591
919-400-8046
Rolavarria012015@gmail.com
To
My Perspective Employer:
I am
responding to your advertisement/post for an employment position, and, more
than likely it was seen on your website, Indeed, or Craigslist. After reading the post and qualifications, I
decided to apply for the position, feeling that my skills and experience match
your needs.
Please
take the time to review my resume and application, and, I am sure after doing
such you will contact me for an interview.
If
you want to know more about me, then please visit the following websites:
These websites provide all the information you could
possibly want to know about me, including, my race, gender, age, and
disability.
I
look forward to hearing from you, and please feel free to contact me if you
have any questions. It is best to call from 9AM to 9PM.
Thank
you and God Bless.
God Bless.
Reinaldo Olavarria
